Who are you and where do you consider your hometown to be?
I’m Andrew McDonald, a Product Manager here at Tradify and I call Auckland home.
When did you start at Tradify and what do you do exactly?
I started in mid-2021 as a Product Manager, a role where we seek to understand the customer and market in order to identify and evaluate opportunities to build on, or enhance, the current product suite.
The best thing about working with Tradespeople is…
They have demanding, multi-dimensional jobs and work in a very dynamic environment. This presents a lot of opportunities for us to help.
What’s the top priority in your role?
Right now I'm looking into some ways we can make our product even better for customers, but will also be focusing on new market opportunities for Tradify going forward.
Favourite feedback from a Tradify customer?
I recently spoke to a customer that had compared us to a range of our competitors and couldn't find one that delivered a mobile experience as good as ours. They were also stoked that I had taken the time to learn more about their business.
What’s happening at Tradify that are you most excited about?
A big focus on making our mobile experience even better. This is a great opportunity for us to double down on an existing strength.
Have you got any secret productivity hacks?
Noise-cancelling headphones playing some good tunes works for me when I need to focus. Starting the day with a great cup of coffee also goes without saying.
Cats or dogs?
Snow or Sand?
On the weekend you'll find me...
Tinkering with something around the house or roasting coffee.
On a scale of 1-10, my DIY skills are…
Probably a 6/10 right now, but rapidly improving since we bought our first home.
If I could instantly master any trade, it would be…
Carpentry, so many uses!
My favourite holiday was…
Europe. My wife and I did an epic whirlwind trip across Europe in 2015, including parts of Spain, France, Belgium, Netherlands and even a brief stop in London.