Work at Tradify

Director, Inside Sales

Tradify is a real Kiwi technology success story – we’re helping more than 12,000 Tradies around the world do way better things thanks to time saved with Tradify.  We’re focussed on building a better way for tradies to do business, and we’re doing a pretty great job so far. Tradies have rated Tradify as one of the top small business apps in Xero’s marketplace, and we’re beating our own growth records every month. We’re proud to be working on innovative ways to help Tradies succeed each and every day, but we want to do more and we know we can do even better.

We need a passionate, experienced, metrics-driven Director of Inside Sales to own the development of our sales strategy and to lead and grow our high velocity, global SaaS sales team to ensure we hit our aggressive (and growing!) new customer and revenue targets. You’ll be responsible for helping us develop and improve our sales capability to accelerate our rate of new customer acquisition and revenue growth. We’re looking for someone who has lots of experience and demonstrated success leading high performance global sales teams, preferably in a SaaS business. You’ll lead the development and implementation of the global sales strategy, including setting and measuring activity and sales targets for the team. You’ll also need to be passionate about identifying best practices based on your experience and testing new opportunities with the team. You’ll be a hands on manager, coaching the team and digging into the numbers to identify where and how we can improve our sales performance - individually and as a team. You’ll have great hustle, be able to make things happen fast and thrive on the challenge of smashing our sales targets.

Do you want to be part of one of the fastest-growing SaaS companies in Australasia? Always wanted to work at a values-led company that puts people and culture front and centre? 

Not only will you be helping Tradify hit our aggressive growth goals, you’ll also be making a measurable difference in the lives of thousands of tradies around the world. 

If you thrive on measuring and optimising sales performance, coaching and developing a sales team, getting stuff done fast and smashing sales targets, and you know that having fun and working together is key to a great work environment, you’re gonna fit right in. In a typical day, you might:

  • Kick off the morning with a team stand-up where you review month to date team and individual sales performance and plans to ensure the team overachieves against the target for the month.

  • Listen to calls and provide one on one coaching to a couple of the team to help them improve their close rate.

  • Meet with the VP of Marketing to discuss and recommend sales team expansion plans, including your plan to make sure new reps will hit the ground running.

  • Spend some time reviewing sales reports and crunching the latest sales numbers to identify areas where our sales performance has improved plus further opportunities for improvement.  

  • Develop a plan to address areas of potential improvement based on approaches you’ve seen work in the past.

  • Grab a quick coffee from our office machine, and a snack from one of the great nearby food joints (or the office snack drawer). It’s time to refuel!

  • Get creative with the sales and marketing team to brainstorm ideas to drive 10% more qualified trials next month, and hit next month’s customer acquisition number (which is higher than this month!).

  • Present month to date sales results and the forecast for month end at the weekly all company team meeting.  

  • Lead a sales coaching workshop with the sales team. 

  • Jump on a late call with the UK-based Inside Sales Specialists

You’re going to love this job if you:

  • Have at least 5-10 years of sales management experience, preferably managing high-performing global SaaS sales teams.

  • Have demonstrated experience implementing best practice approaches to improve sales team performance.

  • Have experience owning global sales strategy development and execution for a SaaS company

  • Are a metrics-driven sales leader who loves the challenge of meeting and exceeding aggressive sales targets.

  • Are a strong leader and coach who takes pride in growing and developing their sales team.

  • Rely on the numbers and sales funnel analysis to track, measure and optimise sales performance.

  • Have a track record of innovation and experimentation, with clear examples of how you’ve improved sales performance in the teams you’ve managed.

  • Have experience using (and helping your teams to use) HubSpot or similar marketing automation/CRM software.

  • Have no problem pitching in and jumping on a few sales calls yourself to help close out the month when required.

We’re a team of over 30 friendly & diverse people who work and play hard, but we’re growing rapidly, and this role is going to grow too. You’ll report to the VP of Marketing and work closely with a wider team of marketers, engineers, and the sales team. You’ll be a key member of a flat team where everyone shares the same purpose and pitches in as needed.

You’ll have the unique opportunity to play a critical role in a Kiwi success story, and build on your skills and talents as we grow. For the right candidate, we offer competitive remuneration, a great, spacious office in Grafton, a parking spot, and a fun working-environment with monthly team lunches and Friday-night drinks, and plenty of interesting things in-between.

Interested? Send your CV and cover letter to