The team at JPL
JPL is a small, family-run business based in Grimsby, Lincolnshire with over 30 years of experience in the plumbing and heating industry. The team prides themselves on the fact that their customers return to them time and time again. All because of their reputation for high-quality service based on trust and efficiency.
So what is it that keeps JPL’s customers coming back?
Customers keep coming back to JPL because they trust them to get the job done quickly and efficiently. Building trust takes time and in JPL’s case, this has been built on a philosophy of treating every customer's home as if it was their own.
The reputation for efficiency has come about from a desire to keep the business as lean and simple as possible leaving Marianne and Jason to focus on workmanship, customer service, and repeat customers rather than chasing growth and scale at all costs.
Using technology to run the business
With the demand for good tradespeople seeming to skyrocket, running your business efficiently is critical for both financial health and mental health.
"Tradify is so easy to use, the system makes staying on top of the scheduling, job tracking, and invoicing effortless. This saves us hours of time each week that we can use to focus on other parts of the business and spend time with our family. "
The team at JPL credits Xero (accounting software) and Tradify (job management software) as having a major impact on their business being able to operate as efficiently as it does.
“We will be using Tradify to contact our existing customers to pre-book their annual gas safety checks for next year as we can be booked up for months in advance. There are so many features to this product, we would recommend it for any tradesperson as being fundamental to their business.”
How can you find the team at JPL?
If you live in Lincolnshire and have a plumbing or gas job that needs doing, then check out their website or Facebook page.
Want to increase efficiency with Tradify?
Start a 14-day free trial. No credit card required. No pressure. Or jump on one of our weekly live demos to see Tradify in action.
