Health & Safety Measures For Trade Businesses During COVID-19
With social distancing measures now a government requirement in most countries, there are new health and safety guidelines tradespeople will need to adhere to as they continue to carry out necessary repairs and maintenance work in people's homes. When you’re visiting different homes or job sites, it’s really important to ensure you’re implementing these updated health and safety practices to protect yourself and your team.
Below, we’ve highlighted a checklist of things you should be aware of and that you should plan to implement (if you haven’t already) to further mitigate the risk coronavirus presents for you, your team and your family.
Health & Safety Checklist
Apply social distancing measures while on-site
A good way to do this, is to imagine that you’re wearing a sumo wrestler suit (You know the ones you can hire for dress up parties). Your (imaginary) waist has grown 2 meters (6 feet) round so you want to make sure you don’t come into physical contact with co-workers or customers. No questions asked.
Apply social distance measures while off-site
Your imaginary sumo suit will need to stay on throughout the day. If you visit suppliers, keep to the 2m (6ft) distance. When possible, use contactless payments for materials. Avoid handshakes (and hugs). You can remove your sumo suit once you are back home with your family.
Practice safe hand hygiene and sneezing etiquette
If you can, carry hand sanitizer with you - keep a bottle in your van or truck. Use it regularly throughout the day. Don’t have hand sanitizer? Regularly wash your hands with soap (for a minimum of 20 seconds). Carry a block of soap with your tools in the event your site facility has run out.
If you cough or sneeze, cover your nose with a tissue or flexed elbow. Dispose of tissues immediately into a lined bin.
Carry Personal Protective Equipment (PPE) with you
Facemasks, eye goggles, and gloves all help reduce the spread of disease. If you’re working inside or getting close to other people, use a mask to protect yourself and prevent the spread of disease. You can find recommendations from the WHO on using masks here.
Take scheduling seriously
Even as things begin to return to normal, we’ll still need to reduce human interactions to reduce the spread of the virus. Think about your daily routine and typical interactions with people, how they may need to change and how you can reduce the number of people you have contact with. Here are some ideas :
- Can you commute during off-peak hours?
- Can you commute without needing to take public transport?
- Can your team members travel in separate vehicles to jobs?
- Can you encourage one person to be on a job site at a time (including customers)?
- Can your team have staggered breaks?
- Can you get your materials delivered to jobs rather than going into the store?
- Can you order your materials in advance for the week rather than making multiple trips?
Clean up once the job’s done
Once you’ve finished a job, ensure any surfaces, equipment or tools that may have been touched by others are disinfected. This might mean carrying around cleaning agents and paper towels with you.
Keep your home clean and family safe
You need to maintain your preventative mindset even once your work day is done. Indications from the WHO are that the virus can survive on surfaces. This means you can keep your family and home environment safe by doing the following:
- Remove your work clothes before you enter the house
- Keep your tools and work kit outside of the house
- Put your work clothes on a hot wash
- Wash your hands, again.
- Have a hot shower
- Enjoy your beer, you earned it 🍻
Use technology and encourage transparency
We will all likely need to continue to practice some form of social distancing for quite some time. You should plan now to have less “face time” with customers and staff. Start looking at communication technology such as Zoom, Google Meet, WhatsApp & Slack that you can use to interact with customers and staff remotely. ToolBox meetings may be a good thing to plan to take online. These meetings can also be used to share any company or government updates around coronavirus.
Staff health and wellness updates will also need to be prioritized. It is important that your team is able to share information with you about physical symptoms, possible contacts with infected people or any other struggles they are having in a judge free zone. Any doubts, tell your team to stay home.
Rotate your workers
If you’re going to have more than 1 worker at a job, ensure they’re working in different locations and keeping their social distance (2m or 6ft). Breaks should also be taken at different times if possible.
Over communicate with your customers
All of the steps above that you are taking individually and as a team should be communicated
to your customers and/or any other trade businesses that you may be working with (or about to work with) on the same job or job site. Creating an email template or signature linking to the preventative actions that your business is undertaking is a good place to start.
On the flip side, ensure your customers are transparent with you before heading to complete a job. You need to know:
- Have they travelled recently?
- Have they been sick, or shown any symptoms?
- Have they been in contact with anyone who has travelled or been sick?
- Will they be home, and will they be able to remain a significant distance away from you when work is being completed onsite?
- Can they agree to remotely show you the job?Is there any prep you can do prior to heading out to the job to limit your interaction and ensure you can complete the job as quickly as possible once you’re onsite.
Check these off when scheduling the job, then double check the night before. It’s better to be safe than sorry.
|Requirement||On the job||Off the job|
|Hand hygiene & etiquette||✅||✅|
|Carry & use PPE||✅|
|Clean tools, equipment & site||✅|
|Keep work gear outside home||✅|
|Adjust your schedule||✅||✅|
|Increase communication with staff||✅||✅|
|Over-communicate with customers||✅||✅|
|Rotate your workers||✅|
|Be aware of symptoms & sickness||✅||✅|
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